top of page

If you have any questions or concerns, please don't hesitate to contact us. Our friendly and knowledgeable customer care team is always ready to help. You can reach us by email at info@luften.com. We look forward to hearing from you!

Contact Us

FAQ

SHIPPING
How do I track my order?
We will send you an email with your tracking information as soon as your order ships. You can also log in to your account to check the status of your order.
What are your delivery options?
We offer standard shipping and express shipping. Please see our Shipping & Delivery page for more information.
How do I return an item?
We want you to be completely satisfied with your purchase. If you are not happy with your order, please contact us within 14 days of receiving your item to initiate a return or exchange. Please see our Returns & Exchanges page for more information.
How can I contact your couriers?
If you have any questions about your delivery, please contact us and we will be happy to assist you.
Do you provide international delivery?
Yes, we ship worldwide. Please see our Shipping & Delivery page for more information.
What is your returns policy?
We offer hassle-free returns and exchanges within 14 days of receiving your item. Please see our Returns & Exchanges page for more information.
bottom of page